Terms and Conditions

We at Bainbridge creations hate this section, but it is a necessary evil.

General

  • Prices shown in Canadian Dollars unless stated otherwise.

Refunds and Returns

All refunds will be taken on a case by case basis. Please note the below and email us at helen@bainbridgecreations.com with any further queries about your product.
– Custom Projects:
Unless damaged no custom projects are returnable. If you receive your product with damage please send a photo of the damage to the email address above and we will get back to you within 24 hours.
– Vynal Decals:
Please note that Bainbridge Creations will not be held liable for any damage to your decals during the install process. Please ensure you take time and care with your design and follow the enclosed instructions.
– All other products:
We understand that during the shipping process there is the risk of damage, though we try to package to mitigate this, it does happen. If you are unfortunate to receive a damaged item please provide a photo to the email address provided above and we will get back to you with a plan of action within 24 hrs.


Shipping

We are an Alberta, Canada based business, and our default shipping is through Canada Post. We do deliver around the world, but please bare with us during the delivery process as the greater the distance the longer it may take.

We will en devour to look at faster delivery options in the near future. Until then if you request and receive a Canada Post shipping number then please refer to Canada Post  for tracking information.

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